Privacy Policy

Last updated: October 2025

This Privacy Policy explains how ExPeritus (Pty) Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African data protection laws.

1. Who We Are

ExPeritus (Pty) Ltd is a South African engineering and solutions company specialising in hazardous-area electrical systems, Ex-rated equipment, and compliance with ATEX, IECEx, and SANS standards.

Registered in South Africa, registration number: 2024/326922/07.
Website: https://experitus.co.za
Email: contact@experitus.co.za

2. Information We Collect

We collect personal and business information that you provide directly or automatically through your interaction with our website, including:

Name, surname, and company details
Contact information (email, phone number, address)
Technical or project information submitted via forms
Payment or billing details (where applicable)
Website usage data (IP address, browser type, analytics cookies)

3. How We Use Your Information

Respond to enquiries or provide requested quotations/services
Manage client accounts and deliver contractual obligations
Improve our website, services, and customer experience
Send updates, newsletters, or technical notices (only with consent)
Comply with legal and regulatory requirements

4. Legal Basis for Processing

Consent (for example, newsletter subscriptions)
Contractual necessity (when we provide a product or service)
Legal obligations (compliance with tax, Ex certification, or regulatory audits)
Legitimate interests (e.g., quality assurance, marketing, or fraud prevention)

5. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

Service providers assisting in operations (e.g., hosting, logistics, IT support)
Regulatory bodies, auditors, or certification authorities (where required)
Law enforcement or government agencies, if legally compelled

All third parties are required to protect your data in line with POPIA.

6. Data Security

We use technical and organisational safeguards to protect personal data against loss, misuse, and unauthorised access. Our systems include SSL encryption, secure servers, and restricted internal access.

7. Retention of Information

We retain your personal data only as long as necessary for the purposes stated above or as required by law (e.g., accounting or regulatory obligations).

8. Your Rights Under POPIA

Access and request a copy of your personal data
Correct or update inaccurate information
Withdraw consent (where applicable)
Object to processing for direct marketing
Lodge a complaint with the Information Regulator (South Africa): https://inforegulator.org.za

9. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies in your browser settings if you prefer.

10. Contact Us

Information Officer
ExPeritus (Pty) Ltd
Email: contact@experitus.co.za
Address: The Colosseum Building, Foyer 3, First Floor, Century Way, Century City, WC, ZA

Disclaimer

This Privacy Policy may be updated periodically to reflect changes in our practices or South African law. Please review it from time to time.